Terms
This site is owned and operated by Crystal Networks. By using this site, you accept these terms of use. If you do not accept these terms of use, you must not use the site. Crystal Networks may change the terms of use at any time by posting changes on its site. You must review these terms of use regularly to ensure you are aware of any changes made. Your continued use of this site after changes are posted means you agree to be legally bound by these terms as updated and/or amended.
1. Computer Repair / Network Support Service
All computer repairs undertaken are based on work being agreed and the cost of any work is accepted by the “client” or “company”. Any replacement parts required are purchased and supplied as “New” and any cancellation, change of parts by the client to a different spec must be paid for and extra costs associated.
The client accepts that certain software & hardware faults, which may not be repaired on-site or takes longer time to correct, may require the computer being taken off-site for further investigation. All work undertaken has a six-month warranty.
No credit terms are available to Home computer users. All payments made via cash must be paid in full upon return of computer system. Payment made via PAYPAL or Direct Bank Transfer is direct and once confirmed into our account we will undertake remote support as requested.
2. Copyright
All copyright, database rights and other intellectual property rights in all the material on the site including but not limited to site design, structure, page layouts, graphical images, search results and underlying software code. Crystal Networks owns all rights to the rest of the Content.
3. Limited right to use
Subject to all applicable advertisers and third party content licenses, you may access, print and download the Content onto electronic, and none of the text or associated images or graphics are modified in any way; and the text, images and graphics contained therein are not separated from each other in any way; and no part of the content is used for any commercial purpose other than for use by your company or other legal entity not extending to any display to or use involving (paying or prepaying) customers; and all activities are conducted manually without the use of automatic software to perform multiple accesses or any other automated processing of the contents. You may not otherwise copy, collect, distribute, transmit, any of the Content and you may never sell or publish any of the Content, without prior written permission.
Any request for such permission should in the first instance be addressed to Crystal Networks at support@crystalnetworks.co.uk. To the extent you are permitted to reproduce any Content, you must also include in such copies all copyright, trademark or other proprietary notices contained in the Content. All of Crystal Networks rights are reserved.
4. Warranty Disclaimer and Limitation on Liability
The Content is only for general information and use and is not intended to address your particular requirements or considered to be a recommendation of any kind by Crystal Networks.
No oral advice or written information including without limitation the Content given by Crystal Networks or including without limitation any of its directors, employees, suppliers, providers or merchants will create a representation, a warranty or condition nor should you rely on any such information or advice. Crystal Networks is unable to ensure or guarantee the security of any information transmitted over the Internet and we shall not be responsible or liable for any damages or injury that may result from transmitting such information. No oral advice or written information including without limitation the Content given by Crystal Networks or including without limitation any of its directors, employees, suppliers, providers or merchants will create a representation, a warranty or condition nor should you rely on any such information or advice. Crystal Networks is unable to ensure or guarantee the security of any information transmitted over the Internet and we shall not be responsible or liable for any damages or injury that may result from transmitting such information.
IN NO EVENT WILL WE, OUR EMPLOYEES, CONTRACTORS, SUBCONTRACTORS, SUPPLIERS, AFFILIATES OR
SUBSIDIARIES, BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, OR OTHER CONSEQUENTIAL LOSS FOR ANY USE OF THIS WEB SITE, OR USE OF ANY OTHER LINKED WEBSITE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH LOSS. THE TERM “LOSS” INCLUDES, WITHOUT LIMITATION, LEGAL FEES, ANY LOST PROFITS, BUSINESS INTERRUPTION AND LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM.
5. Website design Payments
A. WEBSITE PACKAGES: Crystal Networks require a 80% payment up front on “Website Packages” before any work is carried out in respect to the following services; Website design and creating Databases. In the case of larger jobs costing will be tracked with progress reports and reviewed estimates if necessary.
B. WORDPRESS: For any projects selected from the “WordPress” section we require 100% payment upfront. Please note that Wordpress template and Website hosting is NOT included in the prices quoted, we can provide website hosting for you if required at extra £100 per year. The client must decide and purchase the required WP template we suggest Viva themes or use a free WordPress template free themes.
Payment made be in Cash, Direct Debit, PAYPAL and Bank transfer.
Copyright in all artistic and literary works authored by Crystal Networks shall remain the property of Crystal Networks until the total amount payable has been paid and transfer of copyright has been agreed by both Crystal Networks and the Customer.
Crystal Networks to reproduce all artistic and literary works supplied by the Customer to Crystal Networks for the purpose of the Order.
The Customer expressly authorises Crystal Networks to reproduce all and any of such works for the purposes of the Order. The Customer indemnifies and agrees to keep Crystal Networks indemnified against all liability, losses or expenses incurred by Crystal Networks in any way directly or indirectly connected with any breach of copyright in materials supplied by the Customer.
Prices quoted are based on the current cost of production, (materials, labour etc.) and are subject to amendment by Crystal Networks before or after acceptance of the quotation to meet a variation in the cost of production between the date of quotation and the date of execution of the order, provided there is no unreasonable delay on the part of Crystal Networks. If there is an alteration to the original order the quotation can be amended to accommodate any changes to materials, quantities and or labour costs. All prices quoted are based on work specified in the quote (or the verbal instructions given at time of order).
Quotes are valid for a period of 7 days from their date. Quotes will be deemed accepted upon the Customer making an order whereby 80% payment has been received.
6. Website Hosting
Crystal networks can provide domain website hosting service packages. The Customer recognises and accepts that any requirement for website hosting maybe subject to further or extra costs both monthly and yearly for such things as Domain names, changes in hosting technical requirements and that the Customer is liable for any such extra costs and NOT Crystal Networks. Crystal Networks will invoice any extra costs to the Customer, failure make payment gives Crystal Networks the right to either with hold the Domain names, website content or terminate services at will.
If the Client has a Domain website hosting already it must be compatable for the use any 3rd party open source application such as WordPress™ and if not. Crystal Networks or the Client may require a Domain website hosting transfer in order to provide a reliable and compatible website hosting service. If for reason a transfer of website hosting is required the client accepts any extra costs for this and does not hold Crystal Networks liable for delays or restrictions.
7. Imagery
Crystal Networks own all the rights of all imagery created and provided. Images, illustrations, type and photography created or provided by Crystal Networks may only be used with Crystal Networks permission. All imagery provided by Crystal Networks should only be used at their discretion at any time. When accepting artwork proofs, the Customer is held fully responsible for accepting all content. This includes design, spelling, grammar and quantity. It is the Customer’s responsibility to request another copy if the proof is difficult to read or if changes are required. The final accepted proof is what will be printed. Your Quotation includes provision for unlimited revisions until final approval by the Customer for the work to go ahead. Crystal Networks reserves the right to charge for any further amendments from the point of acceptance. Revisions after the final artwork has been approved will incur an additional fee. A 80% deposit is required once a design has been chosen, at which point we will develop and finish the contracted work. We offer unlimited changes to any design once an initial payment has been made.
8. Cancellation of Work
The cancellation by the Customer of any work, for any reason whatsoever after the Customer has given permission to commence work, entitles Crystal Networks to payment in full for the work completed up to the cancellation date. No refund will provided for any associated fees already paid for work carried out.
9. Violation of terms of use
Crystal Networks reserves the right without liability to delete any advertisement, message or posting, or take action against any relevant party, at any time, for any reason. Persistent abuse of the terms of use or breach of these guidelines may result in action being taken against the relevant party. These terms of use are in addition to any and all legal rights and remedies that Crystal Networks has from time to time.
